Contents
Name
ps_expiration.notify — Remind customers before and after one-time access ends
Description
Sends three emails for each Access Subscription that ends:
| When | |
|---|---|
| 14 days or fewer before it ends | Expiring soon, the first reminder |
| 3 days or fewer before it ends, after the first | Expiring soon, the second reminder |
| 2 days or more after it ended | Expired recently |
The reminders before the end are only sent for one-time purchases: a recurring price renews by itself. Nothing is sent if the customer already has another active Access Subscription to the same product, for example because they renewed early. Each email is sent once; the dates are recorded on the Access Subscription's Contact Info, where you can clear one to send it again. A failed email is tried again at the next run. Imported Access Subscriptions get no reminders.
Schedule
Once a day, at a time your customers are likely to read email.
Options
None. The timings above are fixed.