Contents
License and Activation States
A license is in one of three states, worked out from the Access Subscriptions it was bought with:
- Active
-
One of its Access Subscriptions is published and its window is open.
- Expired
-
Its paid time is over. Its sites stay reserved to it for Reserved after expiry (days) (30 by default), so a late renewal gets them back. After that, another license may take them.
- Inactive
-
Its window is open but its Access Subscription is unpublished, usually because the payment was refunded or charged back. Its sites stay bound but are not licensed. A refund or chargeback counts only up to the day Paddle acted, so
valid_untilshows that day rather than the date the license was paid up to; onlyactivemeans licensed. A refunded renewal no longer counts towardsvalid_untilat all.
Each activation has a status, which the API reports and the licenses pages show:
| API status | On screen | Means |
|---|---|---|
active | Active | The site is licensed. |
suspended | Suspended: more sites than seats | The license has fewer seats than sites; this one waits for another to be released. |
expired | License expired | The license's time is over. |
inactive | License inactive | The license was refunded or charged back. |
released | Released | The site was released and no longer uses the license. |