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Fix Customers' Groups After Changing a Product
Changing a product's or level's groups only affects access that starts or ends afterwards. To bring every current customer in line:
Procedure 8.4. Resync user groups
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In → , open (or create) the PaddleSubs - Resync user groups task.
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Decide on Also remove groups no purchase grants. Turn it on if you removed a group from a product and want customers to lose it; leave it off to only add.
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Save, then click beside the task. Repeat until the task's last result is no longer “more to do”, or let its schedule run it.
Groups that no product or level lists under its remove groups, such as Registered or groups you gave by hand, are never touched.