Contents
Customer Conflicts
Sent by the PaddleSubs - Process webhooks task, at the end of the run that recorded the conflict. One that can't be sent is tried again at each run, five times in all.
com_paddlesubs.conflicts.user_claim(Claim a Purchase): “Confirm your Paddle customer account on {SITENAME}”-
To the email address Paddle has for the customer when the email is sent, with a link, valid once for 48 hours, to claim the purchase for the account they log in to. Tags:
{CUSTOMER_ID},{CONTEXT},{CLAIM_URL},{EXPIRES_AT},{CONFLICT_ID}. com_paddlesubs.accounts.welcome(New Account): “Your account on {SITENAME}”-
To a customer whose purchase made PaddleSubs create their Joomla account (see the section called “How Paddle Customers Become Joomla Users”), once, by the Process webhooks task at the end of the run that created it, whichever webhook that was (the Paddle customer's creation, or a transaction of a customer already in Paddle) and whether or not anything has been paid yet. It is about the account only and names no purchase. A failed send is tried again at the next runs, up to five times.
{SET_PASSWORD_URL}opens the Choose Your Password page; the link works once, until{EXPIRES_AT}, a week after sending. Accounts that existed before the purchase get no welcome email. Tags:{NAME},{EMAIL},{USERNAME},{SET_PASSWORD_URL},{EXPIRES_AT}. com_paddlesubs.conflicts.admin_alert(Customer Conflict): “Customer ownership conflict on {SITENAME}”-
To every administrator who can manage PaddleSubs and receives system emails.
{ADMIN_URL}opens the Needs Attention page. Tags:{CONFLICT_ID},{CUSTOMER_ID},{EMAIL},{CONTEXT},{STATUS},{ADMIN_URL}.