Contents

Chapter 4. Understanding PaddleSubs

Access, Stacking and Licensed Products

Each product has a Purchase Type setting that decides what a purchase gives and what a second purchase does:

Access: another purchase adds time (stacking) (the default)

A second purchase continues where the customer's current access ends. Buy a year in March, buy another year in June, and the second year starts next March. Nobody loses time by renewing early. This is what most memberships want.

Access: every purchase starts now

Every purchase starts now, whatever the customer already has. Two purchases overlap, and the customer has access until the later of the two ends.

Licenses per site

Every purchase is a license with a number of seats, and each seat can be used on one site. A renewal extends the license it belongs to instead of stacking. See Chapter 6, Licenses and Site Activations.

A purchase stacks behind the customer's published and pending Access Subscriptions of the product, not behind ones you unpublished or trashed. Stacking also counts access imported from another system: a customer who still has six months of imported access and buys a year gets the year after the six months. Access an administrator granted by hand counts the same way.

Every purchase is one unit of one price: the checkout doesn't let a customer buy several at once. A customer who wants more, for example to pay ahead before a price rise, buys again, and with a stacking product each purchase continues where the last ends. A licensed product gives each license the seats its Sites per purchase sets.