Contents

Chapter 7. Importing From Another Subscription System

Before You Import

  • Back up your site. An import can be undone, but a backup is quicker if something unexpected happens.

  • PaddleSubs must be online: Offline Enabled off, and an API key for the current Environment. All imported access is attached to a price in Paddle, and the wizard may create new products and prices there. It refuses to start otherwise.

  • Choose the environment on purpose. The wizard says which one it imports into. Importing into the sandbox is a full rehearsal, kept apart from production; see the section called “Rehearsing in the Sandbox”.

  • You need the Import from another system permission, which Super Users have.

  • Have a copy of the old system's data: a database dump (.sql or .sql.gz) of the old site, or a database login that can read it.

On this page