Contents

Chapter 6. Licenses and Site Activations

Managing Licenses as an Administrator

Components → PaddleSubs → Licenses lists every license. Search by customer, product or site to find one. For each license you see the customer, the product, its state and end date, its sites with their status, and its changes. You can:

  • Release a site at any time, whatever the minimum binding time;

  • Grant a change, with an optional note, when a customer has asked for one or needs one;

  • open the History: every activation, release, change granted or asked for, seat change, access granted by hand, and Paddle subscription attached or ended, with who did it and when, and which activations counted as a change.

To give a customer a license without a purchase, or more time on one they have, grant access to the product on the Access Subscriptions page: see the section called “Granting Access by Hand”.